Privacy Policy

1. Introduction

Joyology is a product developed and maintained by RelaTechLab, Inc. At RelaTechLab, Inc (RelaTechLab), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Services").

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Date of birth
  • Payment information
  • Device information (e.g., IP address, browser type)
  • Usage data (e.g., pages visited, features used)

2.2 Non-Personal Information

We may also collect non-personal information that does not directly identify you, such as:

  • Demographic information
  • Aggregated user data
  • Cookies and similar technologies

3. How We Use Your Information

We use your information for various purposes, including:

  • Providing and maintaining our Services
  • Improving and personalizing user experience
  • Processing transactions
  • Sending administrative information
  • Communicating about promotions, updates, and news
  • Analyzing usage of our Services
  • Preventing fraud and enforcing our policies

4. How We Share Your Information

We may share your information with:

  • Service providers and business partners
  • Affiliated companies
  • Legal and regulatory authorities
  • Potential buyers in the event of a sale or merger

We do not sell your personal information to third parties.

5. Your Rights Under California Law

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have certain rights regarding their personal information:

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information held by businesses
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination when exercising CCPA rights
  • Right to correct inaccurate personal information
  • Right to limit use and disclosure of sensitive personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

8. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information. However, our Terms and Conditions require that users must be at least 18 years old to use the app.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights under California law, please contact us at: legal@joyology.ai.

11. Additional California Privacy Rights

11.1 Shine the Light Law

California Civil Code Section 1798.83 permits users who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information provided above.

11.2 Do Not Track Signals

We do not currently respond to "Do Not Track" signals or other similar mechanisms.

12. International Users

If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Services, you consent to the transfer of your information to our facilities and to the facilities of those third parties with whom we share your information as described in this Privacy Policy.

13. Consent

By using our Services, you consent to our Privacy Policy and agree to its terms.